Privacy Policy

1. Introduction

Great Life Prospects ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, complete an assessment, or purchase a service.

By using our site, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Who we are

Great Life Prospects provides nutrition and supplement support for people on or after GLP-1 medication. We are based in Greece and serve clients in the United States and the European Union.

Contact us: contact@greatlifeprospects.com.

3. What information we collect

We may collect the following information:

• Contact details: name, email address, phone number, and country.
• Health and lifestyle information: GLP-1 medication use, dose, health conditions, symptoms, dietary habits, activity levels, goals, and supplement use. This is provided voluntarily through the intake assessment.
• Payment information: we do not store full payment card details. Payments are processed by Stripe, which collects and handles card information according to its own privacy policy.
• Technical data: IP address, browser type, device information, and cookies or similar technologies needed to keep you signed in and secure.

4. How we use your information

We use your information to:

• Review your intake and provide personalised nutrition and supplement guidance.
• Process payments and manage subscriptions or one-time purchases.
• Communicate with you about your service, appointments, and account.
• Maintain security, prevent fraud, and comply with legal obligations.
• Improve our services and understand how the site is used.

5. Legal basis for processing (GDPR)

For users in the European Union, we process personal data on the following legal bases:

• Consent: for the collection and use of health-related information, which you provide through the intake consent checkbox.
• Contract: to deliver the service you purchased and process payments.
• Legal obligation: where required by tax, accounting, or consumer protection law.
• Legitimate interests: for security, fraud prevention, and service improvement, balanced against your privacy rights.

6. Sensitive health data

Information about your health, medication, and symptoms is considered sensitive personal data under GDPR and similar laws. We only collect this data with your explicit consent, and we use it solely to provide and improve your support plan.

You can withdraw your consent at any time by contacting us. Withdrawing consent may limit our ability to continue providing personalised services.

7. Who we share data with

We do not sell your personal information. We share data only with trusted service providers who help us operate the site and deliver services:

• Lovable Cloud / Supabase: hosting, database, authentication, and storage.
• Stripe: payment processing.
• Email service provider: for transactional emails such as password resets and service notifications.

These providers are contractually required to protect your data and only use it for the services they provide to us.

8. International data transfers

Your data may be stored or processed in the European Union, the United States, or other countries where our service providers operate. When data is transferred outside your country, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission and equivalent mechanisms under UK law.

9. Data retention

We keep your personal information for as long as necessary to provide our services, maintain records for legal, tax, and accounting purposes, and resolve disputes. Typically, this means retaining intake and payment records for the duration of your active relationship with us plus a statutory retention period.

You can request deletion of your data at any time, subject to our legal retention obligations.

10. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data ("right to be forgotten").
• Restrict or object to certain processing.
• Receive your data in a portable format.
• Withdraw consent at any time.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at contact@greatlifeprospects.com.

11. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, maintain security, and understand how visitors use the site. These are essential for the functioning of the service. We do not use third-party advertising cookies.

You can manage cookies through your browser settings. Disabling essential cookies may affect site functionality.

12. Children's privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. Continued use of our services after changes means you accept the revised policy.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please email us at contact@greatlifeprospects.com.